We work hard to make sure you always have a great experience when you subscribe to our services. Please let us know if you’re not happy for any reason, and we’ll try our best to find a workable solution. You can ask for a quick and easy refund if the problem continues.
If there is a problem with the functionality of the application (for instance, if the server is unavailable for three days in a row or longer, subject to proof), we provide a seven-day money-back guarantee.
Problems with your internet service provider, your internet connection, or your individual subscription will not be refunded.
Similarly, there won’t be a refund if you just decide to change your mind after making a purchase (especially after using a free trial). Additionally, we will not be able to provide a refund if you refuse to assist our support staff in identifying or resolving the issues that have been reported.
Only the original payment method used at the time of purchase can be used to process refunds. You can use our form or customer support service to contact us with any questions you may have about a payment or cancellation.
If you violate our terms of use and your account is suspended, you will not receive a refund. We encourage you to go over the general terms and conditions that were given to you when you made the purchase.
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